Support Center

Why am I unable to send the documents via the upload system?

Last Updated: Mar 16, 2017 01:00PM UTC
If you are having difficulties uploading your documents via the upload system, please check the following:
* The files must be in one of the following formats: doc, docx, pdf, jpg, jpeg, tif, tiff, gif, png and bmp 
*The name of the documents, you are trying to upload should contain only letters and digits. For example the file id.jpg will be uploaded successfully while the file i_d. jpg will cause an error.
*The size of the file should be smaller than 5 MB.
*The files should be uploaded from your real account only.
*The files should be uploaded separately.
* You can upload up to 10 files

Contact Us

http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete