Support Center

How do I cancel my account?

Last Updated: May 12, 2019 08:30AM UTC
Please contact us at in order to block your account and remove your email address from our mailing lists.
Please keep in mind that as a financial institution, we are bound to comply with applicable laws and regulations, which oblige us to maintain our customers’ account records for the period of time stipulated. While the account will still exist during this period, you will not be charged any commission or maintenance fees for a period of one year’s inactivity. After a year of inactivity, we charge a $15 dormant fee for every quarter of inactivity.
There will be no charge if the account’s Equity reaches zero.

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