Remote Assistance allows our support team to connect to your computer over the Internet, view your computer screen, and use their keyboard and mouse to troubleshoot any issues you may be experiencing.

Before using the Remote Assistance, it is important for you to know that we respect your privacy and security, and will keep your personal information completely confidential, as stated in our Privacy Policy.

1. Click the "Connect" button.

2. Press “Run” in the pop up window.

3. Press “Run” in the second pop up window.

4. Contact us at +30-210-374-2504 and provide our representative with the ID number which is displayed in the “Remote Support” window.