Personal Details, Compliance & Documents

What documents do I need to send you?
As a regulated financial institution, we are required by law to verify the identity of our customers. We achieve this by asking our customers to send a few ...
Wed, 3 Jun, 2026 at 8:25 AM
How can I send the documents?
iFOREX allows you to send us your documents via two methods: Upload your documents through the 'Upload Documents' page on the trading platform. E...
Tue, 2 Jun, 2026 at 4:46 PM
Why am I unable to send the documents via the upload system?
If you are having difficulties uploading your documents via the upload system, please check the following: * The files must be in one of the following form...
Sun, 1 Mar, 2020 at 2:04 PM
I want to change my phone number, what is the procedure?
Kindly send a request by email to your assigned compliance officer or account manager.
Sun, 1 Mar, 2020 at 2:06 PM
I want to change my email address, what is the procedure?
Please be sure that you've completed all the compliance requirements and send a request by email to your assigned compliance officer.
Sun, 1 Mar, 2020 at 2:08 PM