Withdrawals and Closing an Account

How do I withdraw my funds?
To withdraw your funds: 1. Login to your account. 2. Click on 'Withdrawal' in the 'My Account' tab of the upper Menu bar. 3. Fill-in ...
Sun, 1 Mar, 2020 at 2:49 PM
How do I cancel my withdrawal?
If you want to cancel a withdrawal, simply: 1. Go to ‘Withdrawal’ on the trading platform where you made the withdrawal.  2. Under ‘Pending Withdrawal’ cl...
Sun, 1 Mar, 2020 at 2:51 PM
I’ve made a deposit using my credit/debit card, now I want to withdraw. How am I going to receive the money back?
If you’re withdrawing the deposited amount and no more than 1 year has passed from the deposit date, the money will be refunded to the credit/debit card you...
Sun, 1 Mar, 2020 at 2:52 PM
How long does it take for me to get my money back after asking to withdraw it?
Credit card withdrawals may take up to 28 days depending on your local credit card vendor. Wire transfers usually take between 3 and 5 business days.
Sun, 1 Mar, 2020 at 2:54 PM
I made a withdrawal, but I haven’t received the money in my account.
Please verify with your account manager how the money has been refunded. If we refunded it by bank transfer, then you should see the money in your bank acco...
Sun, 1 Mar, 2020 at 2:55 PM
Why was $20 deducted from my withdrawal?
A $20 fee is applied when making a wire transfer.
Sun, 1 Mar, 2020 at 2:56 PM
More than 10 business days have passed and I still haven’t received my funds.
Kindly contact your account manager. They will request your ARN (Acquirer Reference Number) for your refund. Once you get the ARN, please give it to your cr...
Sun, 1 Mar, 2020 at 2:58 PM
I received the ARN, what should I do with it?
Acquirer Reference Number (ARN), is a unique number that tags a credit card transaction when it goes from the merchants bank (the acquiring bank) through th...
Sun, 1 Mar, 2020 at 3:00 PM
How do I cancel my account?
Please contact us at compliance@iforex.com in order to block your account and remove your email address from our mailing lists. Please keep in mind that as...
Sun, 1 Mar, 2020 at 3:02 PM